At ZAMB-BO, each piece is lovingly made to order, tailored with care to your specific requirements. For this reason, we do not accept returns or exchanges for reasons other than product damage or missing items.
No Return / Exchange:
Please note that we do not facilitate return or exchange requests unless the product you received is damaged.
Damaged Product:
If your order arrives damaged, kindly:
Contact us at info@zamb-bo.com
Share a clear, unaltered video of the complete unboxing process
This helps us understand the issue and provide a suitable resolution, including a product exchange if applicable.
Missing Items:
In case of any missing items from your package, please:
Email us at info@zamb-bo.com
Share a complete unboxing video (unedited)
This will allow us to promptly investigate and resolve the issue.
💸 Refund Policy:
We do not offer refunds for any purchases.
We appreciate your understanding and support, and are committed to making sure every ZAMB-BO order meets your expectations in quality and care.